Orders placed using Standard Delivery will be delivered within 10-15 business days of your order being confirmed.
Things To Note
If you require specific placement of your items during delivery, it is important you supply us with detailed delivery instructions. If these instructions direct us to enter your property, you will need to submit a Delivery Authorisation Form to us via email.
We will endeavour to place the product as you requested. However, if you have not provided delivery instructions and someone is not present at the time of delivery, the Midland Brick driver will use their best judgement when placing the product.
If there are any questions regarding your delivery, please contact us on 13 15 40 or email email@example.com.
Download Delivery Authority Form
Orders placed using Express Delivery will be delivered within 5-10 business days of your order being confirmed. Additional charges apply for this service and will be calculated at the checkout.
All express deliveries are to the verge of the property only.
If you have any questions regarding your delivery please contact us on 13 15 40 or email firstname.lastname@example.org.
Which suburbs and towns does Midland Brick deliver to?
We deliver throughout the Perth metropolitan area and most major WA regional and rural districts. You can see a full list of suburbs that we deliver to in the checkout process. Deliveries to suburbs falling in outlying areas may take longer than the estimated delivery time frames.
Why I can't find my suburb in the delivery suburb menu?
Unfortunately we are unable to deliver to your suburb at this point in time. Please contact us on 13 15 40 where one of our Customer Service team members can assist you.
Minimum quantities we can deliver
Minimum quantities apply to qualify for delivery.
- 1 pack of bricks
- 1 pack/pallet of pavers
- 1 pallet of blocks
If your order is below our minimum quantity please call 13 15 40 to discuss further options.
Please note, there is a handling surcharge for all products that are delivered or picked up loose or in part packs.
Minimum delivery charges
Minimum delivery charges apply for all delivery orders. Regional areas will incur additional transportation charges dependant on weight and destination.
Where we can deliver on your property
Midland Brick drivers can only deliver to certain areas of your property. In all circumstances, if no delivery instructions are supplied we will deliver to the verge if safe to do so. If there is no available space on your verge, Midland Brick will attempt to contact you for further instructions. If we are unable to get in contact with you, will arrange a redelivery at another time (additional charges may apply).
Can you deliver to me on a requested day?
Orders for a specific day can only be delivered within a 24-hour window, providing we have received sufficient notice.
Specialised equipment for challenging deliveries
Our range of transportation and delivery equipment enables us to find solutions to suit most delivery requirements. Please call 13 15 40 to discuss your requirements.
Established property delivery
Due to the size and weight of delivery equipment it is preferable that product be delivered to the verge. This eliminates the possibility of damage to driveways, curbs, pathways and gardens etc.
Where delivery to the verge is not possible, the owner of the property must complete an Delivery Authority Form. Please be aware of the possibility of damage should we need to enter the property - as outlined above. A driver will not complete a delivery if they feel that the area designated (by the client) is unsafe. In these circumstances the driver may unload product on the verge.
If for some reason the delivery authoriser is not on site when the driver arrives, the product will be delivered to the verge. If the client requires the product to be shifted at a later date charges will apply. Please call 13 15 40 for more information.
How can I check on the status of my order?
Have your order number ready and call 13 15 40 or email email@example.com.
Some products are delivered on pallets. These orders require a $40 deposit per pallet. This deposit is fully refundable on return of the pallet to a Midland Brick Yard in its original condition within 3 months of purchase. Pallets can also be arranged for pick up from site for a $10 per pallet charge. For regional areas, pallets must be returned to the place of purchase.
Some products are available on part pallets, meaning defined quantities (less than a full pallet) can be ordered. Conditions apply. Contact Customer Service for further information.
In order for our transport team to deliver your products onto the driveway, we require authorisation from the property owner or strata body. This authorisation can be completed online here. Please ensure you have your quote number handy. By submitting the form, you are authorising Midland Brick transport to deliver your product onto the driveway of the property.
Click here to view and submit a driveway delivery authorisation form.